Consulting Services

  • Requirements gathering

    Requirements gathering

    This is an essential activity for any analysis as detailed customer requirements help us to set the appropriate project target and understand what the project shall deliver. That's why we give a lot of attention to determining the targets, priorities, calculation algorithms, relevant standards etc. in order to ensure that the project will be successfully delivered.
  • Initial analysis

    Initial analysis

    The aim of the initial analysis is to map and describe the existing processes or to map and describe the existing information system. The output is a document containing the suggestions and solution description based on which the client makes further decisions.
  • System analysis

    System analysis

    The systems analysis is independent of the platform used and is used for application logic modelling. It uses the UML language standards in order to capture the logical data model of the application/project to design user interface prototypes

Custom Software

  • System design

    System design

    The system architecture design is typically based on the systems analysis and it is an extension of the prepared UML models. The output of the system design is the physical class model, physical data model and modules and system components or platform design for information systems.
  • Prototype

    Prototype

    A prototype is an excellent tool enabling us to present to the client selected parts of the system to be developed. This demonstration of selected parts of the future system will give the customer an idea of how the key parts of the system will look like and work. There is still enough room for more exact specification of the project/application prior to programming.
  • Programming

    Programming

    The actual elaboration of the application/system in a selected program environment using professional development support tools, frameworks, etc. The prepared system is handed over for testing, during which various technical errors are removed.
  • UAT

    UAT

    UAT (User Acceptance Testing) is an important testing stage of the project, during which the users evaluate whether the system meets the initial requirements.
  • Installation

    Installation

    The delivered system is put into operation on production machines, either on the client’s premises or on outsourced HW.
  • Integrace

    Integration

    Integration provides for the connection of the delivered system to other applications from which some data can be used or to which the processed data must be regularly transferred.
  • Migration

    Migration

    Data transfer from legacy systems often has to be transferred to the new system or application so that the data can be further processed and used in the new system.
  • Training

    Training

    Quality training of the system operators and users is one of the pillars of successful implementation and operation of new applications.

Support and outsourcing

  • HotLine

    HotLine

    The HotLine services are provided on two levels: First-level HotLine for end users and Second-level HotLine for staff responsible for the systems operation. HotLine is availablein Czech and English via telephone, e-mail, fax, or a web interface.
  • Application support

    Application support

    Application support ensures smooth operation of the delivered application. We make sure that the application run correctly and remote application management enables us to correct actions not reversible by the user within guaranteed response times. We take care of the optimization of application performance and provide any other necessary interventions in the application or its functioning.
  • System support

    System support

    This service involves the management of resources necessary for the running of applications. This includes all HW resources such as production servers, backup servers or infrastructure. It also includes SW resources on the level of operation systems and other system services, or security patches. The supervision of the whole system and dealing with requests within guaranteed times will effectively prevent critical situations that might occur.
  • Request management

    Request management

    All requests related to the operation of a delivered solution are managed centrally, regardless of their respective communication channels. A central information system called MailTracker always ensures unambiguous identification of each request and monitors its processing. Thanks to this transparent request registration no information is lost during the management of our applications.
  • Outsourcing

    Outsourcing

    If you don’t want to worry about the running of your applications and services you may want to outsource it. We will take over the running of the application, services, and infrastructure. Therefore you will avoid the costs for the infrastructure and, what is more, no investments in the application itself are necessary. This comprehensive service includes everything you need to run the application with a guaranteed upgrade of production HW resources every 24 free of charge.
  • Serverhousing

    Serverhousing

    Professional Serverhousing for internet and extranet solutions uses the cutting edge services of GTS Novera data centre with a high level of security ensured by chip cards, special safety keys, and remote controlled door locks. The air-conditioned data centre has backup power supply units, a diesel generating set, a de-centralized fire extinguishing system and a guaranteed fast connection directly to the backbone network. You don’t need to invest in servers. The service includes HW, which is upgraded for free every 24 months.
  • Cloud Computing

    Cloud Computing

    Cloud Computing refers to technologies that allow to share hardware and software over the Internet. It also allows efficient use of computing and other sources of data centres and service providers. It meets the requirements for services deployment time, quality and accessibility. DEFINITY Systems offers Cloud Computing services based on Windows Azure platform provided by Microsoft.
  • Hardware

    Hardware

    We are ready to deliver our applications including the HW necessary for the operation of the whole solution. With regard to quality and reliability, the products of renowned global company Hewlett-Packard have been supplied and recommended to customers for several years. We always provide the optimum combination of the necessary equipment from the wide range of offered servers and network storages with a view to the current requirements and planned system development.

System design

The system architecture design is typically based on the systems analysis and it is an extension of the prepared UML models. The output of the system design is the physical class model, physical data model and modules and system components or platform design for information systems.

Prototype

A prototype is an excellent tool enabling us to present to the client selected parts of the system to be developed. This demonstration of selected parts of the future system will give the customer an idea of how the key parts of the system will look like and work. There is still enough room for more exact specification of the project/application prior to programming.

Programming

The actual elaboration of the application/system in a selected program environment using professional development support tools, frameworks, etc. The prepared system is handed over for testing, during which various technical errors are removed.

UAT

UAT (User Acceptance Testing) is an important testing stage of the project, during which the users evaluate whether the system meets the initial requirements.

Installation

The delivered system is put into operation on production machines, either on the client’s premises or on outsourced HW.

Migration

Data transfer from legacy systems often has to be transferred to the new system or application so that the data can be further processed and used in the new system.

Integration

Integration provides for the connection of the delivered system to other applications from which some data can be used or to which the processed data must be regularly transferred.

Training

Quality training of the system operators and users is one of the pillars of successful implementation and operation of new applications.

References

Specialized B2B system for the configuration, sale and distribution of servers and accessories for Hewlett-Packard national sales network. The system creates an on-line channel for the HP ProLiant servers and related accessories.   The system provides a direct link between the company’s production...

Development of an on-line reservation and sales system for the countrywide ticket sales networks TICKET ART CZ, PL and SK. Provision of comprehensive services in the areas of systems analysis, design, development, and long-term maintenance and system development. Provision of second-level hotline, technical...

The development of an extranet solution for the recording, processing and analysis of anti-corrosion cathodic protection of Čepro pipelines. The system contributes to the early detection of potential defects in the pipeline, thus preventing potential environmental and property damage caused by uncontrolled leakage...

Development of a company information system for the monitoring and evaluation of productivity and production efficiency (Zruč production plant). Provision of second-level hot-line and technical support. Continuous software maintenance and development.

The fundamental function of the SPH system is administration of electronic forms used for the purposes of operations staff assessment and their subsequent evaluation based on the assigned competencies. The system was developed as a combination of a web-based application for assessment gathering and a desktop...

Our goal was to create an information system for pricing,sales of new apartments, houses and plots as well as to provide a ‘second-level‘ hotline, technical support and comprehensive outsourcing of software and hardware system infrastructure. The entire system is connected to the server with a large...

Comprehensive information system for on-line presentation of the company's products (houses, flats and plots). The system includes a content management module that draws data directly from the CENTRAL GROUP CMS CG database system and allows easy setup and management of the information and versioning of published...

Development of an extranet solution for data registration, processing and analysis for the anti-corrosion cathodic protection of  MERO product pipelines. The system helps to timely detect possible pipeline defects and thus prevents ecological and material damages caused by uncontrolled leakage (oil)....

The creation of the AIS (Asset Management Information System) to support the budgeting for commercial buildings from formulation to authorisation. Initial Situation: The budget was authorized using a complex set of Excel files. Time-consuming manual data entry by individual building...

Creation of a distributed accounting and economic system for the Eurest catering network. The system is used to collect and process accounting data and prepare invoicing for the Eurest network. Benefits: Enabling electronic data collection with individual Eurest facilities and its central processing...

Creation of a specialized calculation tool for the calculation of printing costs and subsequent optimization suggestions. Providing of services in the areas of requirements collecting, systems analysis, design, development, and long-term maintenance and development.   Customer Quote: "One...

Development of the SQS (Škoda Quality System) intranet system intended for real-time collection and evaluation of data on the quality of the cars being manufactured. Provision of services in the areas of systems analysis, design, development, maintenance and system development. Product Sheet in PDF

Development of the BMS (Business Management Škoda) system for the registration and subsequent processing of economic information from the Škoda Auto sales network’s dealers by an external consulting company.   The system is based on the economic data collection from individual dealers, their...

The mobile version of the Life Card of ZP211 enables the clients of the   Health Insurance Company of the Ministry of Interior of the Czech Republic  to get instant access to their health records. Each Life Card owner has his/her data on alergies, chronic illnesses, blood type, medication, family medical...

The application provides calculation of cost of roofing, as well as ordering and invoicing. The system is designed primarily for BRAMAC contractual partners to facilitate preparation of contracts for construction jobs.

Web CCS is a specialized system that provides support to the process of budgeting and forecasting in electronic form and their subsequent circulation among responsible persons in charge, including the securing of the approval process. The system automatically evaluates budgets variances of individual cost centers...

Development of the SEFI system which records and processes failures and problems of newly manufactured cars. The key feature of the system is the ability to monitor the failure rate on a global scale, which makes it possible to quickly analyze and adjust production processes in order to reduce the failure rate. The...

Development of an extensive reservation, ordering, exchange, and sales system for new cars, designed for the foreign sales networks of Škoda-Auto and SEAT. Provision of complex services in the areas of system design, development, and long-term system maintenance and system development. Provision of complex...

Implementation of an extranet solution for data registration, processing and analysis for the anti-corrosion cathodic protection of the RWE Energy Czech Republic distribution company’s gas pipelines. The system helps to timely detect possible pipeline defects and thus prevents ecological and material damages...

Replacement and extension of AIS Report (Asset Management Information System) for reporting of financial and opretaional data from commercial bulduings in Central and Eastern Europe.  Initial Situation: Existing system developed by a commissioned individual developer. The existing MS Access...

CMI System The billing system used for processing invoices, records of invoices and receipts on the basis of orders created in the PS2, or processing invoices delivered from customers and suppliers. PS2 System The operating system for the registration of orders based on planning and logistics for...

We have implemented tens of SW
solutions in various fields.

How can we help you?

*